Senior Account Manager (IT Logistics)

About the role

Senior Account Manager (IT Logistics) Salary: $5k - $6k (subjected to experience) Job responsibilities: Own your portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth. Take over accounts from senior team members during first months through a structured handover and becoming customer's designated commercial point of contact within the 90 days. Receive newly won accounts from our business development team and onboard them properly - quickly assigning ownership, introducing the team, and putting a maintenance plan in place. Drive account growth by identifying opportunities for service expansion across new lanes, regions, and value-added offerings such as IOR/EOR and ITAD services. Monitor account profitability by managing pricing, controlling scope changes, and following up on billing and outstanding payments. Work closely with Operations and SOE teams to prepare quotations and ensure smooth service delivery. Track and report account performance, including revenue, sales opportunities, and upcoming workload. Job Requirements: At least 5 years of account management experience in freight forwarding, logistics, or supply chain. Exposure to IT logistics, IOR/EOR or value-added services is preferred. Strong client-facing and stakeholder management skills, with the ability to confidently handle discussions, negotiations, and issue resolution. Strong commercial acumen with a good understanding of pricing, margins, contracts, and commercial negotiations. Highly organised and detail-oriented, with the ability to manage multiple accounts, maintain accurate CRM records, and deliver reliable forecasts. Willing to learn and grow within the IT logistics industry, with the potential to take on leadership responsibilities in the future. Location: Telok Ayer Working hours: Mon - Fri, 9am - 6pm For more information or interested candidates, please reach out via WhatsApp to 96303439 or gwen@lightverse.com.sg EA License No. : 22C0937 EA Personnel No. : R23118390 (Gwen Lim)

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