GEM Account Developer

About the role

Why join us? Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Job Description The GEM Account Developers are responsible for targeting, acquiring, and transitioning brand-new, large business opportunities within target accounts. This role will focus on targeting accounts in India that are part of the existing GEM program but where our relationships are currently shallow and our penetration presently immature. The GEM Account Developer is a highly competitive individual who leads target account pursuits with a curious mindset, driving new business wins. These individuals serve as the primary point of contact (Accountable in the RACI model) to achieve MillerKnoll ' s objective of unlocking new business with large, expanding customers and securing regional revenue in defined target accounts. Why Join Us? Our purpose is to design for the good of humankind. It ' s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Inside the Job: Strategic Account Development: Focus on a list of target accounts identified by the APAC GEM Senior Director. Develop a Strategic Account Plan documenting your deep understanding of the client ' s unique business drivers for the India market and beyond. Identify all decision-makers and key influencers connected to the account. Define the strategy to pursue and win account business, including all upcoming project opportunities. Identify the selling team you will need to assist you in pursuing the account, including any MK selling teams globally. Organize the team around a RACI model. Maintain a balanced approach to cultivating long-term relationships and capitalizing on upcoming opportunities and projects. Lead the team in executing the strategy to secure business. Lead with Why MillerKnoll: Proactively engage clients by developing and demonstrating a tailored Value Proposition that leads to MillerKnoll ' s innovative solutions and service model. This Value Proposition will address critical business challenges unique to the target customer. Quick Win Strategies: As part of your Strategic Account Plan, identify and deploy fast, tactical sales strategies to quickly convert leads into new clients. Shortening the sales cycle-focus on an expedited client conversion process within 12-18 months. Your day-to-day work will involve: Actively identifying and closing new business in your assigned target list. Spearheading strategic relationships with key decision-makers in target accounts, positioning yourself as their trusted advisor and primary point of contact for unlocking transformative business opportunities. Working with these large customers to discover, diagnose, and solidify their needs and propose/deliver world-class solutions. Developing and actively managing long-term Strategic Account Plans to maximize growth potential and address key customer priorities. Leading the selling team through your strategy. You are accountable for developing the plan, its documentation, maintenance, and communication, ensuring all members of the selling team understand their roles and fulfilling their responsibilities. Managing the first sale/project with these large accounts from start to finish, including formulation of a sales strategy for the account and coordination of necessary resources. Collaborating closely with marketing, product development, and other internal teams to ensure well-aligned strategies and leverage company-wide resources for account acquisition. Utilizing a range of digital tools and CRM (Salesforce.com) to manage leads, track opportunities, and maintain up-to-date account information throughout the sales cycle. Maintaining up-to-date client information, including engagement tracking, sales performance, and customer insights. Ensuring top customer opportunities are quantified and monitored, providing data-driven visibility into our performance. Proactively monitoring market trends and industry shifts, adapting strategies to maintain a competitive edge. What You Bring: Needed skills and experience for this role include: High-Pressure Decision-Making: Ability to balance long-term strategy while achieving short-term progress milestones. Demonstrated ability to work in fast-paced environments with aggressive targets, excelling in persuasion, negotiation, and rapid problem-solving. Hunter