Executive Administrative Assistant

About the role

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we're passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product. OUR VALUES, OUR PASSION At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other. Customer-Focused. Passionate Advocates Courage to Act. Do the Right Thing One Team. One Vision Think Long-Term. Ever-Evolving Be Exceptional. Inspire Greatness POSITION SUMMARY The role is responsible for a wide variety of administrative duties in support of the Executive Team of the Bank (direct reports of the CEO), as well as acting as a backup to the Executive Assistant to the CEO. MAJOR ELEMENTS OF THE ROLE The primary reporting and working relationships of this role is with 3-4 members of the executive team. Prioritize and support day to day activities, meetings, guests, calendaring, emails, phone calls, commitments, appointments, to facilitate the most efficient use of time for executive members. Assist with preparing travel schedules, booking travel arrangements and making reservations for senior management or executive staff. Coordinate the logistical aspects of Executive Team programs, such as meetings, seminars, workshops, special projects and events. Review all documents, reports and correspondence prepared for signature of the Executive for format, content, grammar and spelling, making edits as necessary. Demonstrates solid judgment in acting as the gatekeeper of the designated Executive's priorities and appointments. Individual ad hoc projects for executive members. Support the expense reporting and processing to ensure timely and accurate reimbursement. Support the preparation presentations and draft reports, background documentation, and research. Receive incoming mail; review, evaluate, and distribute correspondence requiring priority attention of members of the executive team. Support the facilitation of communication from department and business unit leaders, and project managers. Provide front desk coverage during reception or office team scheduling conflicts and absences to ensure seamless daily operations and consistent service for internal and external visitors. SKILLS AND EXPERIENCE REQUIRED

Requirements

• Completed post-secondary education or equivalent
• Previous experience in a senior administrative support role, supporting multiple executives
• Attributes
• Demonstrated knowledge and experience with latest office procedures and processes
• Advanced verbal and written communication skills
• Ability to maintain and build positive relationships with all organizational levels within HomeEquity Bank and external parties
• Compose correspondence and prepare professional memos, letters, reports, spreadsheets and presentations
• High level of confidentiality and discretion, especially when dealing with proprietary or sensitive information
• Possesses sound judgment and demonstrates initiative, with the ability to work with minimal supervision/direction in managing own time and projects
• A strong customer service focus, superior interpersonal and time management skills, the ability to effectively manage multiple tasks simultaneously
• Able to work flexible or overtime hours and be on call to meet challenging and changing deadlines
• Fully proficient with the use of current office technology - smartphones, tablets, laptops and other tools, as well as software applications (Microsoft Outlook, Teams, Word, PowerPoint, etc.)
• Working Conditions Unique to Job
• Standard office environment
• Working a full-time schedule that requires being in-person in the office, 4 days per week
• WHY WORK AT HOMEEQUITY BANK?
• Great Environment
• HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility - an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.
• We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
• A Dynamic Culture - With People at the Centre
• Growth and Opportunities
• We provide challenging and rewarding careers in a wide variety of

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