University Of Southern California · Arh Arcadia HospitalPrepare for this interview
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The Associate Chief Medical Officer position serves as a highly visible, energetic champion of quality and patient safety at USC Arcadia Hospital. Works closely with the Chief Medical Officer and the Chief Quality Officer to provide leadership efforts to continuously improve the safety, effectiveness, efficiency, patient-centeredness, equity, and timeliness of health care service to all patients. Works with Medical Staff to achieve outstanding performance on key, nationally standardized metrics of quality and safety implementing the principles of High Reliability serves as a quality liaison for healthcare services, nursing, clinical, and administrative departments, medical staff organization, and committees. Essential Duties: The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position. a. Utilizing the dyad model in partnership with the Chief Quality Officer. - Participates in prioritizing quality initiatives in concert with Organizational Strategic Objectives, - Develops and reports to Medical Staff and Service line Committees performance improvement data, analyses, actions taken, and evaluation of progress as requested, - Works with medical staff leaders and Medical Directors to develop OPPE data sets for physician-based evaluations, - Participates in QAPI Framework of the organization to champion physician-based response plans. - Helps find, train and support physician champions that influence on physician engagement and involvement in performance improvement initiatives. b. Chairs the CQIS (Comprehensive Quality Systems Improvement) Committee, the Quality Committee of the Medical Staff. c. Provides ongoing communication and training to the medical staff about quality initiatives. d. Participates in committees as needed. e. Supports and assists with redesign of patient care services by multi-disciplinary teams that aim to improve quality, safety &/or service. Identifies & develops appropriate process & outcome measures in support of the quality improvement plan with the Chief Quality Officer. f. Formulates or assists in formulating overall policies and in planning and directing of programs and activities of a very large and complex medical organization. g. Has input for such administrative aspects of the organization's medical program as budget preparation and control, personnel functions, procurement of equipment and supplies, and coordinating of the work with other organizational units and top management of the department. h. Directs the establishment, improvement, or revision of the medical work or procedures of the organization to improve the level of care and service, or the utilization of personnel. i. Works with Care Management and the Chief Medical Officer to help decrease variation in physician practice, avoid delays in care, improve compliance with best practice guidelines and to decrease length of stay. j. Ensures that the organization remains in compliance with Medical Staff Standards in the Joint Commission and Conditions of Participation Sections related to Patient Safety and Performance Improvement. k. Is available to participate in on-site regulatory and accreditation survey when requested. Core Organizational Functions: 1. Personal Achievement: Sets and achieves personal goals to advance career-related skills, knowledge and abilities and helps others to improve their skills. 2. Teamwork: Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments. 3. Quality Improvement: Strives for high quality performance and takes initiative to make improvements and deliver results. Keeps focus on systems improvement. 4. Resource Management: Demonstrates accountability, discretion and sound judgment in using or managing resources. 5. Customer Service: Values and delivers high quality service to all customers through effective application of the organization's service excellence standards. Knows and complies with all customer service standards. Required Qualifications: Req MD or DO degree Req Specialized/technical training Board certified in clinical specialty Req 2 years Progressive administrative and management experience in quality in health care setting. Req 4 years Experience in clinical practice. Req Working knowledge of national initiatives such as Leapfrog, Institute of Healthcare Improvement, Association for Healthcare Research and Quality, CMS IPPS, OPPS. Req Exceptional level of professionalism, discretion and the ability to work on highly sensitive and confidential projects. Req Outstanding negotiation, written, and verbal communication skills. Req Experience using electronic data systems and data analysis in support of system-wide clinical quality improvement
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