Customer Service Executive / Order Processing Executive #10063

Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.
• APPLY NOW!!!
• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Additional Information

Job Description Industry/ Organization Type: Chemical Manufacturing Company Position Title: Customer Service Executive / Order Processing Executive Working Location: Tuas South (Transport provided from JE/ Pioneer MRT) Working Hours: 5 days (Mon - Fri, 8am - 5.30pm) Salary Package: Basic + Bonus Duration: Permanent

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