President, Long Island PCS Division
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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Title: President, Long Island PCS Division Reports To: Chief Operating Officer Supervises: Intake Director- PCA/HHA, Director-PCA/HHA Staffing Coordination, Director- Recruitment PCA/HHA, Intake Director- Private Pay Salary: $150,000-$200,000 JOB SUMMARY: You will be responsible for overseeing the operations, growth, and management of home care services within the Long Island Region. This role is equal parts operational leader and business developer - you will be expected to grow the region's census, develop referral relationships, and identify new market opportunities while maintaining high-quality service delivery and operational discipline. ESSENTIAL DUTIES AND RESPONSIBILITIES Operations & Service Delivery - Oversee and manage the delivery of home care services within the Long Island Region, ensuring consistent quality, staffing adequacy, and client satisfaction. - Monitor and evaluate service quality through regular audits, performance metrics, and improvement initiatives to enhance patient outcomes and satisfaction. - Ensure all home care operations comply with relevant laws, regulations, and accreditation standards, maintaining proper documentation and reporting throughout. - Identify operational inefficiencies and implement initiatives to streamline workflows and optimize resource utilization. Sales, Growth & Business Development - Own the region's census growth targets - actively developing and executing a referral outreach strategy across hospitals, rehab facilities, discharge planners, physicians, and community organizations. - Build and maintain relationships with key referral sources, healthcare professionals, and community partners to drive consistent new case intake and expand the region's market presence. - Analyze local market trends, competitive landscape, and unmet service needs to identify growth opportunities and inform strategic planning. - Represent the organization at community events, healthcare networking functions, and industry forums to raise regional brand awareness and develop new business pipelines. - Collaborate with internal marketing and intake teams to ensure referral activity converts efficiently to admitted cases. - Track and report on census growth, referral source performance, and business development activity on a regular basis to senior leadership. Team Leadership - Manage a team of home care managers, coordinators, and staff, providing guidance, training, and support to ensure effective operations and adherence to organizational policies. - Foster a performance culture that values both clinical quality and growth accountability. Financial Management - Monitor the financial performance of regional home care operations, including budgeting, resource allocation, and cost control, to ensure financial sustainability. - Manage regional P&L with an eye toward both cost discipline and revenue growth through census expansion and service mix optimization. Strategic Planning - Develop and implement regional strategic plans aligned with organizational goals, incorporating market analysis, growth targets, and service delivery objectives. QUALIFICATIONS / EDUCATION - Bachelor's degree in business, healthcare administration, or a related field. - Demonstrated track record in business development, census growth, or referral relationship management in a home care or healthcare setting strongly preferred. - Advanced proficiency in MS Office (particularly Excel); experience with EHR/scheduling platforms and databases. - Strong analytical and problem-solving skills with the ability to translate data into operational and sales decisions. - Ability to manage and prioritize multiple initiatives in a fast-paced environment with competing priorities. - High attention to detail and strong communication skills across all levels of staff and external stakeholders. - Ability to interact with senior leadership and represent the organization externally with professionalism and credibility. REQUIRMENTS: - Ability to handle multiple tasks. - Ability to problem solve. - Computer literate in fiscal management and other database programs. - Demonstrate trustworthiness and discrete disposition in carrying out regulatory tasks. - Excellent written and oral communication skills. - Possess excellent interpersonal skills and ability to work well with others. WORK ENVIORNMENT: - Ergonomic workspace - Ambient interiors - Organized office plan - Hygienic environment - Employee satisfaction - Staff loyalty - Employee empowerment - Career growth Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individu