Marketing and Communications Manager

Responsibilities

• Lead and execute the annual Sales & Marketing Plan, delivering measurable campaigns across digital, social, PR, partnerships, and traditional media to maximise hotel performance.
• Manage the hotels' digital presence including websites, Accor channels, third-party platforms, SEO/SEM, paid advertising, social media, eDMs, and content strategy to drive direct revenue.
• Develop and deliver marketing initiatives for Food & Beverage, Leisure, and Meetings & Events, including promotional calendars, creative collateral, campaigns, and partnerships.
• Track performance and ROI through monthly reporting, budget management, supplier coordination, and stakeholder presentations, ensuring brand compliance and financial accountability.
• Your experience and skills include:
• A tertiary qualification in Marketing, Business, Commerce, or a related field, with strong commercial and brand awareness
• 5+ years' hands-on experience in a similar marketing role, ideally within the hospitality or tourism industry, delivering integrated marketing and communications strategies.
• Proven capability across digital marketing channels, including website management, SEO/SEM, paid advertising, social media, EDMs, content creation, and campaign performance measurement.
• Strong stakeholder management, communication, and analytical skills, with the ability to manage agencies, partnerships, budgets, and ROI reporting in a fast-paced environment.

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