Lead the successful implementations of multiple concurrent software projects, building single unified program plans, ensuring on-time and in-scope implementations, and driving exceptional customer experiences.
Coordinate cross-functional internal teams - including Practice Operations, Clinical Leadership, Revenue Cycle Management, Product Management, Engineering, Data, etc. - and third-party vendors, removing roadblocks, escalating issues, and ensuring accountability across the project lifecycle.
Build and maintain strong and trusted partnerships with executives and business and clinical stakeholders while holding strategic partners accountable to meet defined commitments.
Participate in project and product request intake, managing review, scoping, and prioritization of initiatives.
Convert product priorities into tactical execution plans, partnering with Product Management and Engineering leadership to optimize and unify throughput.
Establish and manage project governance structures, including charters, RAID logs, and status reporting frameworks.
Develop detailed, data-driven project plans and forecasts, and track and communicate progress, quantitative and qualitative success metrics, risks, issues, and strategies for mitigation and remediation.
Deliver presentations and communications that reflect a clear understanding of corporate and organizational priorities.
Own project budgets, resource planning, and change control protocols.
Foster positive team dynamics and working relationships to ensure a healthy, productive working environment.
Act as a strategic partner and "voice of the customer" to internal teams, identifying product and experience improvements.
Document and share project learnings, innovations, data, and best practices to improve team processes and delivery standards.
Stay current on relevant LifeStance product and solution capabilities in order to align project goals and outcomes with evolving business value.
Requirements
8+ years of experience managing enterprise software implementations within small start-up environments as well as at large enterprise companies, with direct responsibility for project outcomes.
5+ years in a customer-facing project management role, ideally within a professional services, solution delivery, and/or consulting organization in the healthcare industry.
Proven ability to lead cross-functional teams of 10+ in complex environments, influence decisions and actions w
Benefits
ROLE OVERVIEWActing as a trusted advisor to organizational stakeholders, you will guide the execution of complex software implementations and process improvement initiatives, coordinate cross-functional teams, and drive strategic alignment across our rapidly scaling enterprise.Compensation: $120,000 - 150,000/annually, plus annual bonus potentialHealth insuranceDental insuranceVision insurance401(k)Performance bonusParental leave
Additional Information
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Lifestance · Remote