7+ years Experience: Proven experience in designing and implementing ServiceNow solutions in an enterprise environment.
Deep knowledge in ITIL processes.
Strong analytical skills to identify problems and recommend solutions.
Experienced in integrating ServiceNow with other enterprise systems using APIs, web services, and various integration tools.
Excellent communication and collaboration skills.
Capable of collaborating with process owners, architects, and developers to produce technical specifications for solution development and systems integration requirements.
Experience in architecting and deploying large-scale ServiceNow implementations.
Ability to guide junior team members and provide mentorship.
Familiarity with Visio diagrams and high-level architecture documents.
Additional Information
Job Summary
We are seeking a highly skilled ServiceNow Architect to join our team. The ideal candidate will be responsible for designing and implementing solutions on the ServiceNow platform, ensuring alignment with business requirements and best practices.
Reporting to the Global Head of ITSM, the Service NOW Architect will design and develop solutions for the ServiceNow platform, including workflows, integrations, and custom applications. He will provide technical leadership and strategic recommendations, participate in requirement analysis, and create technical documentation. Collaboration with stakeholders, team members, and clients is key to ensuring successful project delivery. He will also monitor performance, manage upgrade cycles, and propose integrations with other tools and systems.