Community Engagement Associate

Responsibilities

• Drive community engagement and activation at in-person events: As PSA continues to ramp up its presence at hobby shows and with local card shop drop-off events, this position will assist with in-person activation that enhances the customer experience
• Assist with PSA social media content management: This position will also have integration with executing PSA's overall social media content strategy, offering data- and experience-driven insights on how we can continually tailor our efforts to best help our customers
• Elevate Brand Visibility: Maintain a consistent presence in the digital landscape, strategically sharing our narratives, strengthening our brand positioning and ensuring our company remains top-of-mind within the collecting community

Requirements

• Collecting Enthusiast: You have a genuine passion for collecting, which allows you to speak from a knowledgeable position and engage credibly with experienced collectors, journalists and content creators in the hobby.
• Strategic Communicator: You communicate professionally with key internal stakeholders and external partners & customers alike, with a track record of developing successful communications strategies that drive engagement and growth.
• Relationship Builder: Your ability to cultivate and nurture relationships with key internal stakeholders & pa

Benefits

Additional Information

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're looking for a dedicated, detail-oriented and outgoing professional who thrives on the challenge of assisting our existing customer base, welcoming in the millions of collectors yet to discover the magic of PSA, tapping into collecting communities far and wide and, ultimately, making the experience of grading with PSA seamless for all. This role reports to the Manager, Social Media within PSA's Marketing team, and work from our Santa Ana or Jersey City office. We believe that there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to our Santa Ana office, you will be required to be on-site most of the time. This will be discussed further as part of the recruiting process.

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