Conducts detail customer and product impact analysis for a single product, experience and/or line of business. Typically provides analysis and data to the Product Owner to assist with prioritization and decision making.
Participates in usability research and reviews results with Digital Product Managers and/Owners. Provides input to User Experience team in the development of wireframes and prototypes.
Conducts competitive analysis on customer digital product landscape and business segment specific competitors at the direction of the Product Manager or Product Owner. Provides results for others to review and use.
Conducts current state business landscape analysis including people, process, technology assessments, plus future state business analysis. Provides findings to Product Manager and/or Product Owner and agile team.
Keeps up on the latest digital trends as well as customer needs and behaviors.
Works with the Digital Product Owner to detail and deliver requirement artifacts.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director, Digital Product Management. This is an individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration, user experience, process engineering or related subject matter.
Experience: Typically, five or more years of demonstrated experience in conducting discovery and analysis activities for customer-facing digital solutions. Proven experience with agile delivery methodologies and product management/owner principles a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 06/08/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coveHealth insuranceDental insuranceVision insuranceRemote work options
Additional Information
If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
The Specialist, Digital Product Analyst will:
Collaborate with the Digital Member Hub (DMH) Product Team and peers to support product impact analysis across core capabilities such as Login, Registration, Preferences, and other related activities.
Contribute to product measurement and reporting, VOC analysis, and trend monitoring. Provides actionable insights to help inform day-to-day product decisions, ensuring the health and performance of DMH features.
The strong preference for this role is to be hybrid to the Columbus, OH offices but remote considerations will be made.
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This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Job Description Summary
Do you want to be a member of a team that aspires to lead digital innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving brand choice and solving needs in ways that haven't yet been imagined, then Nationwide's Digital Product Management Group may be the place for you!
As a Specialist, Digital Product Analyst, you'll collaborate with and coordinate efforts across an agile team responsible for creating digital products and solutions that are practical and usable. You'll use research and industry/competitive analysis to prototype and test products.
Job Description
Nationwide · Ohio - Columbus, Three Nationwide Plaza