Learning Consultant: Compliance & Risk

About the role

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na At OM Bank, we're building a digital-first, purpose-led financial services experience. Rooted in our mission to inspire and enable our customers to grow and sustain their prosperity, we strive to create a banking ecosystem that is intuitive, human and built for long-term impact. We are intentional about attracting talented people who want to build something meaningful, a bank that is innovative, ethical and relentlessly focused on customer value. Our Learning function sits at the centre of how we enable OM Bank's capability and skills agenda. The team brings together learning experience consultants, learning performance consultants and learning support specialists who work closely with key stakeholders across the business to design and deliver learning solutions. You'll be part of a collaborative, high-performance environment where capability building and continuous improvement are embedded in how we work. The Learning Consultant: Compliance & Risk is responsible for leading the design, governance and continuous improvement of OM Bank's compliance and risk learning capability. Operating within a highly regulated banking environment, the role ensures that mandatory learning frameworks are effectively implemented, aligned and sustained to meet regulatory, governance and audit requirements. The role will act as the subject matter lead for compliance and risk learning, partnering closely with Risk, Compliance, HR and Business stakeholders to strengthen capability, ensure consistency across OM Bank and drive audit-ready learning outcomes. Key Responsibilities Areas Stakeholder Engagement and Needs Analysis Consult with stakeholders to identify learning needs, regulatory requirements and performance gaps Facilitate discussions to clarify learning objectives and business priorities Collaborate across functions to ensure alignment and shared ownership of learning outcomes Learning Design and Delivery Design and deliver end‑to‑end learning solutions (e-learning, programmes and blended experiences) that drive business, performance and learning outcomes Conduct needs analyses and develop learning frameworks aligned to organisational priorities Translate complex regulatory and compliance requirements into practical, engaging learning interventions Ensure learning solutions support effective transfer and application in the workplace Compliance and Risk Learning Ownership Lead the design and implementation of compliance and risk learning programmes, aligned to regulatory requirements and the OM Bank Compliance Learning Framework Ensure mandatory learning curricula are relevant, up-to-date and fit for purpose Partner with Risk, Compliance and other business stakeholders to ensure alignment to evolving regulatory expectations Governance, Quality and Control Maintain and apply learning governance, controls and quality management standards Ensure all learning solutions comply with banking regulations, policies and internal standards Drive consistency, audit-readiness and adherence across learning initiatives Planning, Delivery and Performance Management Plan and track delivery of learning initiatives against project objectives and timelines Provide direction and challenge to business and learning teams to ensure high-quality outcomes Deliver accurate, insightful reporting on learning progress and outcomes Measurement and Continuous Improvement Evaluate learning effectiveness through measurement of impact, outcomes, efficiency and compliance Monitor insights and implement continuous improvements to enhance learning quality and relevance Support the development of a sustainable, high-performing learning culture Qualifications & Experience Relevant Business, Human Resource or Learning-related qualification (minimum NQF 5) Minimum 5 years' experience in a learning practitioner, consultant and or learning designer role Minimum 5 years' experience within the banking industry At least 3 years' experience in compliance, risk or governance-related roles Proven experience in complex and highly regulated environments (financial services or fintech advantageous) Technical & Functional Expertise Strong knowledge of learning principles, methodologies and best practices, preferably within banking or financial services Demonstrated experience in designing and delivering e-learning, programmes and blended learning solutions Proficiency in Articulate Story line or similar authoring tools (minimum 3 years' experience) Experience working within agile and cross-functional delivery environments Ability to translate regulatory requirements into practical learning interventions Leadership & Behaviors Leads with clarity, empathy and accountability Works well in high-performing teams through team work, collaboration and collective results driven Able to make sound decisions in complex envi