Join a collaborative, high-performing team delivering best-in-class recruitment solutions that make a real impact for clients and candidates-while developing and empowering your team to succeed.
Responsibilities
Lead and develop a team of Resourcing / People Partners to deliver against client objectives
Build deep knowledge of client organisations, aligning recruitment strategies to their goals
Drive continuous improvement, identifying and implementing service enhancements
Collaborate across Reed brands to deliver innovative, value-adding solutions
Own commercial performance, ensuring delivery meets financial targets
Monitor contracts to maximise client satisfaction, retention, and growth
Build strong senior stakeholder relationships, offering expert advice and insight
Share best practice across the wider account management community
Champion social value initiatives to deepen client partnerships
Strong leadership skills with a track record of developing teams
Commercially focused, with the ability to spot and drive opportunities
Confident influencer, experienced in senior stakeholder management
Solid understanding of recruitment legislation and best practice
Data-driven approach to decision-making and reporting
Adaptable, solutions-focused, and confident presenting to stakeholders
Ready to make a real impact and lead recruitment excellence for high-profile clients? Apply now!
Feel what it's like to truly belong...
Benefits
Paid time offPerformance bonus
Additional Information
Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.
We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.
Pay Range
Up to £45k depending on experience + car allowance + bonus
Job Description
Role: Service Delivery Manager
Location: This role will involve presence in our Northampton office with some travel to client site in Bedford & London
Working Model: Hybrid - 3 days on site, 2 days working from home
Reed · Rsr - Northampton