Clinical Liaison

About the role

The Clinical Liaison serves as a key representative of the Mary Free Bed Rehabilitation Hospital System. This role is responsible for evaluating, coordinating and facilitating appropriate referrals for acute inpatient rehabilitation. This position requires advanced clinical judgement, strategic outreach, and cross functional collaboration to ensure high-quality patient transitions and territory growth. Essential Job Responsibilities Business Development - Analyzes market trends and referral patterns of physicians and prioritizes time appropriately to increase business to drive increased census. - Works with Mary Free Bed marketing department to determine needs of patients and referral sources to capitalize on education opportunities through new collateral materials and presentations. - Develops and grows relationships with current and potential referral sources including case managers, therapists, provider and resident groups, and insurance case managers. - Develops and executes strategic outreach plans in collaboration with the system continuum access team. - Follows catastrophic cases throughout the assigned territory by rounding on appropriate call points with goal of incremental referral development. - As a member of the Access team, coordinate meetings and calls on key referring physicians to drive census growth. - Targets and builds relationships with catastrophic case managers. - Provides reporting trends and activity to Access Leadership Team emphasizing barriers to care with solutions to drive growth. Admissions - For those referrals that are appropriate for admission to Mary Free Bed system: In collaboration with the acute care hospital staff, collects appropriate patient information and completes the Mary Free Bed documentation that is required for admission. Provides patient and family education related to inpatient rehabilitation. Collaborates with the referring hospital staff, inpatient staff and admitting physician to determine an admission plan, and to set a date and time that is appropriate for the patient and meets the needs of the referring hospital. - Completes the pre-admission screen in compliance with CMS requirements and assures that appropriate physician review and approval is completed prior to admission. - Develops and maintains effective working relationships with all referral's sources. Facilitates professional communication with each employee of the referring hospital. - Encourages, coaches, and monitors teamwork and direct communication with co-workers to promote efficiency in process prioritizing throughput. - Acts on behalf of the MFB System to see patients for other MFB sites, gathers patient information and support