Store Associate

About the role

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Ace Liquor store in Edson , AB Primary Purpose of Job Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers. Essential Business Functions, Responsibilities and Accountabilities People Skills - Customer service driven, friendly, willing to talk to all customers - Effective verbal communication skills - Maintain a professional appearance, demeanor, and attitude at all times Customer Offering - Deliver exemplary customer service - Greet customers when they enter the store and take customer to product when required - Generate sales by educating, sampling and suggesting products to every customer - Maintain a high level of service and product knowledge by completing all training within required timeline - Assist customer from store and/or offer car service when appropriate Financial - Complete customer transactions on the Point-of-Sale (POS) device, including payment - Ensure all cash handling policies & procedures are adhered to - Ensure all opening & closing procedures are done correctly (when applicable) - Complete end of day till reports (when applicable) - Ensure safe is locked at all times and deposits are secured (when applicable) Day to Day Operations - Perform all opening and closing procedures (when applicable) - Stock shelves and cooler with product - Participate in merchandising and promotional activities - Participate in routine store maintenance and cleaning - Other tasks as assigned Regulatory Adherence - Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to - Participate in health inspections, audits and required corrective actions - Maintain First-Aid, LP and OHS Training - Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right - Ensure AGLC/BC LRS and other government guidelines are met - Adheres to all SNDL Inc. policies, with a focus on Social Responsibility