Nilfisk · Brooklyn Park, MNPrepare for this interview
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Inside Sales Representative To better serve our external customer base, Nilfisk is seeking an Inside Sales Representative that will provide phone-based support to assist and drive growth in our dealer and consumer accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES The Inside Sales Representative's primary goal is to support sales development and improve the customer experience by creating more efficient workflows from new customer acquisition to post-sale support. The position will be focusing on gaining relationships with decision makers within the assigned accounts and to conduct strategic planning, managing any opportunities through the CRM and help increase sales revenue for each assigned location. They will help to support and fulfill the Sales Management Process, while executing inside sales campaigns that target specific industries and initiatives as determined by Sales Management. Additional tasks could also be assigned by the Inside Sales Manager and the Sales Leadership team on an ad hoc basis if they are related to the sales process. It is a virtual position, however, some time in the Brooklyn Park, MN or Morgantown, PA may be required for training and team meetings. Primary responsibilities include but are not limited to: Sales Calls Act as primary point of contact for assigned accounts Determine and execute regular call cadence with accounts and end users Conduct virtual product meetings and strategic business reviews with customer to explore additional revenue opportunities Collaborate with field sellers (RMs) as necessary to support site visits, demo needs, training, etc. Record all notes and next steps in SFDC Customer Support Provide pricing support on opportunities Check inventory status for open opportunities and expected Purchase Orders Provide order tracking to customers Provide marketing material support as requested by Dealer partner Prospecting Develop and execute inside sales campaigns Manage lead qualification process for all inbound leads received as prescribed by sales leadership Follow-up on all marketing-generated leads Calling and securing new prospect accounts as necessary Administrative Generate all customer quotes and enters all opportunities into Salesforce Facilitate and Execute the New Account Set-Up Process for all new dealers and end users Hand off overflow of administrative items to team members as necessary MINIMUM REQUIREMENTS EDUCATION: Bachelor's or Associates degree preferred
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