Administer and support our Salesforce environment, including daily triage, user permissions, data updates, and troubleshooting across Sales and Service Cloud.
Build and maintain platform solutions including; flows, validation rules, and complex reports, to improve efficiency and reduce operational friction.
Partner with internal teams to shape the Salesforce product roadmap, prioritize the feature backlog, and align platform capabilities with business needs.
Analyze the root cause of incidents, design scalable solutions, and drive user adoption across the organization.
Uphold high standards for data security, audit compliance, and platform governance.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
3+ years of experience as a Salesforce Administrator, with a current Salesforce Administrator Certification.
Proven ability to manage competing priorities, meet deadlines, and communicate clearly with stakeholders at all levels of technical understanding.
Strong analytical mindset with the ability to identify root causes and translate business needs into platform solutions.
Experience working in sandbox environments and deploying changes through structured release processes.
Advanced Admin, Platform App Builder, or additional Salesforce certifications.
Experience with marketing automation or subscription billing platforms.
Familiarity with CRM Analytics.
Location & Ways of Working:
This position will be located in Atlanta, GA and offers the opportunity for a hybrid work environment with at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Come as You Are
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Benefits
We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.Nasdaq's programs and rewards are intended to allow our employees to:Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time offPrioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discountsCare for Family : Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leaveConnect with Community: Company gift matching program, Employee resource groups, Paid volunteer daysGrow Career: Education Assistance Program, Robust job skills training and Professional development opportunitiesFor more information, visit Nasdaq Benefits & Rewards Career page .Health insuranceDental insuranceVision insurance401(k)Equity / stock optionsPerformance bonusParental leave
Additional Information
We're looking for a Salesforce Administrator to join our Analytics team, reporting to Director of Strategic Systems. In this role, you'll manage and develop our Salesforce environment to support a global user base; solving business challenges, improving platform adoption, and helping our teams make better, data-driven decisions.
You'll thrive here if you're a self-starter who enjoys working autonomously, building solutions that scale, and partnering across teams to turn complex problems into clean, efficient outcomes.
Nasdaq · US