2-4 years of experience in restaurant operations, hospitality, or operational support roles.
Strong understanding of QSR restaurant operations and performance drivers.
Proven ability to diagnose operational issues and recommend practical solutions.
Strong organizational and project management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Excel and PowerPoint.
Comfortable working in fast-paced restaurant environments.
Willingness to tra vel up to 75-80%, with flexibility to accommodate last-minute tra vel and occasional evening and weekend commitments.
Bachelor's degree preferred
Salary:
Base salary range of $88,000 - $95,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
Benefits
This position is benefits eligible and offers a compreheEquity / stock optionsPerformance bonus
Additional Information
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Popeyes is seeking a field-based Sr. Analyst - Operations Performance Support to support the execution of targeted operational interventions across the system. This role focuses primarily on Franchise-to-Franchise (F2F) portfolio integrations and New Restaurant Openings (NROs), helping stabilize restaurant operations during periods of transition.
As part of the Operations Performance team, the Senior Analyst serves as a restaurant subject matter expert, working directly in restaurants to assess operational performance, identify gaps, and coach restaurant leadership teams on brand standards and best practices. This role provides shoulder-to-shoulder support with RGMs, District Managers, and franchise leaders to improve operational execution, reinforce core routines, and drive performance improvement.
The Sr. Analyst translates in-restaurant observations and operational data into clear, actionable insights while supporting the implementation and follow-up of operational improvement plans.
Roles & Responsibilities:
Conduct restaurant visits independently to support F2F portfolio integrations and NRO s
Provide shoulder-to-shoulder coaching with RGMs and restaurant leadership teams to reinforce Popeyes operational standards.
Identify operational gaps across key areas including food safety, speed of service, labor deployment, and guest experience , REV
Support restaurant teams in implementing operational improvements based on in-restaurant observations.
Adapt coaching approach based on real-time restaurant conditions to drive immediate operational improvements.
Evaluate restaurant performance through operational metrics and in-restaurant observations.
Identify root causes of performance gaps and surface clear, actionable insights to restaurant leadership and the Operations Performance team.
Support the Sr. Manager in diagnosing performance challenges across assigned restaurant portfolios.
Monitor performance improvements following operational interventions.
Drive accountability at the RGM and District Manager level
Tra ck follow-up actions and implementation progress after restaurant visits.
Maintain detailed visit recaps, operational observations, and performance summaries.
Support ongoing monitoring of restaurants during F2F tra nsitions and NRO ramp periods.
Build visit materials, performance summaries, and engagement recaps following restaurant engagements.
Document operational learnings and best practices from field deployments.
Support updates to Operations Performance playbooks used for F2F integrations and NRO support.
Rbi · New Orleans, LA