Tier 1 Customer Support Engineer, Windows - India

External

Jumpcloud · Louisville, CO

Full-timeRemoteToday

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About the role

Provide Tier 1 technical support for JumpCloud customers via chat, phone, and email. Triage, reproduce, and resolve issues, escalate bugs, maintain knowledge base articles, and collaborate with internal teams to ensure successful onboarding, offboarding, and platform operation.

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