Additional Information
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Established in 2021, Independence Pet Holdings (IPH) is a holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.
Job Description
IPH is seeking a People Partner - Technology to join our team, providing strategic and operational support to IPH's Technology organization. This role will work hybrid out of our Downtown Chicago office. The ideal candidate will balance strategic people initiatives with ownership of execution, ensuring clarity, alignment, and accountability across supported teams while managing day-to-day tactical operations aligned to business priorities. This role requires strong judgement, follow-through, and the ability to operate in a fast-paced, transformational environment, with experience partnering with technology teams to support organizational change, talent, and engagement initiatives. The successful candidate is a proactive individual who fosters partnerships at all levels of the organization and thrives in an agile environment.
Key Focus Areas:
Strategic People Partnership - Serve as a trusted advisor to business leaders and management teams, aligning people strategies with strategic pillars to drive business results. Provide guidance on workforce planning, organizational design, and talent management.
People Operations & Process Excellence - Facilitating key aspects of the employee lifecycle within the Technology organization, including onboarding, promotions, transfers, and offboarding, ensuring accuracy in Workday and related HR systems. Apply People policies with sound judgement while maintaining high standards of integrity and ethical practice. Partner with People Operations, Total Rewards, and other COEs to ensure effective and consistent execution. Use HR data and trends to monitor organizational health.
Employee Relations & Coaching - Partner with leaders to proactively address and resolve employee relations matters with empathy and professionalism. Provide coaching and counsel to leaders on performance management, feedback, and development conversations to strengthen trust, engagement, and open communication across teams.
Performance Management - Guide leaders through performance management processes, including goal setting, feedback, continuous improvement, and career development.
Change Management - Support leaders and employees through organizational change by providing structure, clarity, and guidance to promote effective transitions and sustained engagement.