Resort Front Desk Agent - Loews Hotels Universal Orlando

Responsibilities

• Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
• Obtains necessary credit and payment information from guests.
• Perform check-out and cash handling activities in accordance with cash handling procedures.
• Other duties as assigned.

Requirements

• Previous Front Desk Experience preferred
• Minimum of one year guest service experience in hotel hospitality preferred
• Excellent guest service skills required
• Basic computer skills required; Opera experience preferred
• Ability to stand and walk for long periods of time required
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Benefits

Additional Information

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.

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