Senior/Staff Product Manager, AI Agents

About the role

We're building AI agents that don't just assist - they act . Autonomously. At scale. Across the most consequential moments in our product. This role owns the strategy, quality, and business impact of that system - and defines how the entire company builds with AI going forward. You'll architect how AI agents reason, decide, and execute across complex workflows - then build the systems that make them reliable, measurable, and continuously improving. You'll pressure-test our assumptions about what agents can become, bring product rigor to a domain where we've been moving fast without it, and set the standard other PMs learn from. We have early traction and strong conviction. What we need is a staff PM who turns that into a platform - one that expands what AI agents can own, accelerates how fast we ship them, and fundamentally changes our unit economics.

Responsibilities

• Revenue impact. You'll prioritize the campaigns and workflows that maximize operational efficiency while driving incremental revenue. You'll partner with GTM to expand adoption across segments and turn agent performance into top-line growth.

Requirements

• AI Strategy: Defines compelling product vision and translates it into sequenced, high-conviction bets. Makes principled trade-offs that others adopt as decision frameworks.
• AI/LLM Product Craft: Deep product intuition for building with LLMs, conversation design, prompt engineering, evaluation. Stays ahead of the landscape and translates shifts into product decisions before the market catches up.
• Technical Depth: Partners with engineering on infrastructure and architecture trade-offs. Reasons about latency, cost, API design, and observability at the level engineers respect.
• Analytical Rigor: Defines what "good" looks like for AI systems through quantitative and qualitative evaluation. Structures experiments that accelerate learning.
• Truth-Seeking: Pressure-tests assumptions, including your own. Seeks disconfirming evidence before committing. Delivers uncomfortable truths with clarity.
• Collaboration & Influence: Drives alignment across Product, Engineering, Legal, Operations, GTM, and clients. Translates complex AI concepts for diverse audiences.
• Ownership & Velocity: Takes on ambiguous problems before being asked. Moves fast with incomplete information. Ships and iterates rather than perfecting.
• Required
• 8+ years of product management experience, with some demonstrable expertise building AI/LLM-powered products - conversational AI, AI agents, or similar
• Hands-on experience with prompt engineering, LLM evaluation frameworks, and conversation design (not just managing engineers who do this work)
• Track record of strategic build-vs-buy decisions for AI infrastructure
• Experience shipping in ambiguous, rapidly evolving technical domains
• Strong technical fluency - comfortable discussing system architecture, API design, and latency/cost trade-offs with engineers
• 0→1 product experience building and commercializing new capabilities
• Preferred
• Experience building conversational AI at scale at a high-growth company
• Familiarity with AI ag

Benefits

Additional Information

At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom.

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Company Intel

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