As part of the Services EMEA Inside Sales team, the desired candidate will:
Meet sales objectives by driving remote sales activities (inbound and outbound calls, emails, chats, virtual meetings) with both existing customers and new prospects
Develop and maintain effective customer relationships with procurement, laboratory managers, and end users, identifying needs and positioning Agilent's laboratory services portfolio
Identify and generate new business opportunities within an assigned territory to grow the existing customer base
Collaborate proactively with field service engineers and internal sales teams to deliver a differentiated and consistent customer experience
Prepare and manage service quotations, ensuring accuracy, follow up, and clear value communication
Maintain an up to date CRM pipeline and provide accurate sales forecasts
Gradually develop inside sales capabilities such as prospecting, objection handling, and commercial negotiation, with the support of the team
Location & Working Model
This position is based in the Greater Milan area , operating under a hybrid working model, with regular collaboration at the Cernusco sul Naviglio site.
Requirements
The ideal candidate should possess the following:
1-3 years of experience in a commercial, customer facing, or inside sales environment
(including graduate roles, commercial internships, pre sales, customer success, or hybrid technical commercial positions)
Ability to communicate confidently with laboratory based customers (scientists, lab managers, procurement), gained through education or early professional experience in life sciences, diagnostics, pharma, chemical, or laboratory environments
Native level Italian and strong professional English
Strong verbal and written communication skills to interact effectively with multiple internal and external partners
Good time management and organizational skills, with experience working through digital inside sales tools (phone, email, chat, virtual meetings, CRM)
Demonstrated interest in building a career in inside sales, rather than field sales alone
A bachelor's or master's degree in a scientific or technical discipline is considered a plus but is not essential.
Personal Attributes
On a personal level, you are:
Customer focused and motivated by delivering value and building long term relationships
Comfortable working in a structured, target driven environment, with clear objectives and follow up
Curious, coachable, and open to feedback and learning
A collaborative team member who can work autonomously while contributing positively to a wider team
Adaptable and motivated to work in a fast paced, international environment
Benefits
Competitive compensation and benefits package (yearly company bonus, pension scheme, medical & life insurance...)Exciting and inspiring projects in a dynamic collaborative teamA working environment with a multitude of possibilities for professional training and career development in an international companyWork-Life-Balance is encouragedTraining on the job in a motivated, dynamic teamPermanent contract in a fast-growing global companyItaly:31.200,00 - 52.000,00 EUR per annum.The position is classified at Levels 3° or 4° under the CCNL Terziario, distribuzione e servizi - Cod. H011 , which defines minimum salary levels, pay progression, and working conditions.Additional DetailsThis job has a full time weekly schedule.Remote work optionsPerformance bonus
Additional Information
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. More about Agilent on www.agilent.com
We are looking for an Inside Sales Representative (early career) within our Laboratory Service Sales department to cover the Italian market.
This role is well suited to professionals at an early stage of their commercial career who are looking to build long term expertise in inside sales, customer engagement, and service based selling within a global life science organization.
Agilent · Italy