Accounts Receivable Coordinator
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Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Cresco Labs is seeking an Accounts Receivable Coordinator to join our Finance team in Chicago, IL. This position will report to the Manager, Accounts Receivable and will be responsible for c ollections and customer service . R esponsibilities include : ensuring that customer orders placed on credit or collection hold are quickly resolved , ensuring licenses and tax certificates are current and legitimate. In addition, working with the S ales team to resolve past due balances . The ideal candidate is a self-starter who has AR experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills . This person must be able to work efficiently and easily adapt to changing priorities . CORE JOB DUTIES Collections: Contact customers with past due balances by email or phone. Respond to customer and internal business partners' requests, including any disputes. Reconcile customer balances to ensure accuracy. Ensure necessary audit-related documentation is appropriately archived. Regularly work with internal Sales team. Update notes daily on the collection spreadsheet and save to shared drive. Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off. Ad-hoc reporting requests and projects, as assigned. **The above is not all inclusive, this person will be responsible for other job duties as needed, including but not limited to timely responses to all audit requests. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Associate or bachelor's degree in accounting, finance, or business preferred. 5+ years of AR experience required with high volume of cash. Experience with financial accounting and ERP systems required (Sage Intacct preferred). Proficient in MS Excel (VLOOKUP, pivot tables) and MS Office. Must possess strong organizational skills and be highly detail oriented. Must be able to take initiative. Strong problem solver. Strong and clear written and verbal communication skills required. Ability to work in office and/or remotely, as required.
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