Assist the Resident Manager with daily property operations
Help maintain cleanliness and appearance of common areas
Conduct routine property inspections
Coordinate maintenance requests and vendor scheduling
Monitor building safety and report concerns
Tenant Relations
Respond to resident inquiries and service requests
Assist with move-ins and move-outs
Support resolution of tenant issues and complaints
Help enforce property rules and lease agreements
Provide excellent customer service to residents
Administrative Support
Support occupancy tracking
Prepare reports and assist with office administration
Answer phones, emails, and resident communications
Maintenance Coordination
Follow up on maintenance work orders
Report repair needs to the Resident Manager
Assist in coordinating contractors and vendors
Help ensure timely completion of repairs
Requirements
High school diploma or equivalent required
Previous customer service or property management experience preferred
Strong communication and organizational skills
Basic computer and administrative skills
Ability to multitask and work independently
Knowledge of residential property operations is a plus
Customer service
Communication
Problem-solving
Organization and time management
Attention to detail
Team collaboration
Reporting Structure
Reports directly to the Resident Manager
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
Additional Information
Location
One Blue Slip - 1 Blue Slip
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Assistant Resident Manager supports the Resident Manager in overseeing the daily operations of two residential properties. This role assists with tenant relations, administrative duties, maintenance coordination, and ensuring the property is maintained in a safe, clean, and efficient manner. The Assistant Resident Manager reports directly to the Resident Manager.
Brookfield · Brooklyn, NY