Retail Display Installer - Technology

About the role

Retail Display Installer - Technology Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement Schedule: Work Monday-Friday | Weekends are not required! 2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you'll execute a wide range of in-store tasks, including: Installing and updating sales floor fixtures and endcaps Performing buildouts, resets, and display repairs Following plan-o-grams and client-specific directives You'll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you'll manage store-level relationships and ensure top-quality execution on every project.

Responsibilities

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Representatives are responsible for keeping their availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Installing and building displays, end caps, and fixturing.
• Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
• Maintaining and updating displays according to planograms/ client requests.
• Conducting break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast-paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/ workflows.
• Available for weekend assignments as needed.
• Scheduling / Planning
• Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.
• Accept and schedule all assigned jobs within 48 hours of receipt
• Project Execution
• Following all directives as provided, executing fully and completely
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.
• Relationship Development :
• Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
• Leadership & Cross-functional Work :
• Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.
• Customer & Client Satisfaction :
• Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
• Be open to provide and receive feedback.

Requirements

• Age / Eligibility
• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States
• Availability
• Flexible availability Monday through Friday.
• Weekend and holiday availability as needed.
• Early morning and late-night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities
• Climb a ladder up to 10 feet in height.
• Safely lift and carry up to 60lbs.
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Adaptability

Benefits

Additional Information

Job Type: Per Required Need Work Location: Market - SS - PA - W. Philadelphia

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Company Intel

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