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Senior Ops Lead Customer Partner

External
r1rcm logoR1rcm · Remote
Full-timeRemoteToday
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Requirements

  • Not Specified
  • Physical Demands
  • -Sitting
  • -Standing
  • -Extended Computer Usage
  • -Walking
  • Work Environment
  • -Well-lit
  • -Remote
  • -Noise Level -Quite
  • -Climate ControlledFor this US-based position, the base pay range is $48,131.00 - $81,225.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
  • This job is eligible to participate in our annual bonus plan at a target of 5.00%
  • The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
  • If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
  • CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
  • To learn more, visit: R1RCM.com
  • Visit us on Facebook

Benefits

Health insuranceRemote work optionsPerformance bonus

Additional Information

Essential Responsibilities -Assist in the relationship management of key client counterparts, including continued communication of revenue cycle performance. -Partner with Service Delivery to deliver to client executives, highlighting pertinent updates relating to client needs -Support internal efforts to improve KLAS and NPS scores and related activities. -Execute the R1 strategy as a team member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation. -Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified. -Support execution of action plans to improve operational and metric performance, leveraging pre-identified drivers/risks/barriers -Support R1 functional leaders on decisions regarding daily operations within assigned hospital(s). -Support projects that will improve operational performance metrics. -Work to develop standardized templates for both analysis and client presentations that can be leveraged both on the specific client's need but also across other R1 clients. -Other duties and responsibilities as assigned. Education Level Bachelor's - Equivalent experience will be considered in lieu of a degree Experience Level Minimum of 2 years of experience Licenses and Certifications Not Specified


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