Bachelor's degree from an accredited college or university preferred.
Six (6) years of experience in claims management system or equivalent combination of education and experience required to include two (2) years training experience including presentations and Microsoft related products experience.
Skills & Knowledge
Excellent knowledge of Adult Learning and blended learning methodologies
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Excellent problem-solving skills
Ability to provide blended learning opportunities for colleagues
Ability to link content and delivery of cross-functional subjects
Ability to conceptualize, plan and initiate appropriate action
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible schedule
Additional Information
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Training Consultant
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063
PRIMARY PURPOSE : To train, organize, develop and deliver core curriculum; to maintain a schedule of regularly delivered training in each assigned areas; and to ensure high quality training is delivered supporting internal and external client needs. Designs training plans and materials; and organizes and conducts training programs for applicable business units.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Develops and designs training materials and programs in both classroom and web-based environments.
Delivers training program that meets, supports, and incorporate business needs, objectives, strategies, and policies.
Identifies the present and future needs of training classes and existing colleagues after analysis of overall course framework.
Creates and maintains assessment and evaluation tools used consistently for internal users.
Maintains product knowledge, industry knowledge, and familiarity with claims management internal processes.
Acts as liaison between the business units to deliver effective curriculum and training programs that achieve the defined learning and business objectives.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as required.
Supports the organization's quality program(s).
Travels as required.
Sedgwick · Irving, TX