HR Business Partner

About the role

The Talent & Culture Business Partner plays a critical role in strengthening organizational health, leadership effectiveness, and employee performance across the company. This role partners closely with leaders to uphold our values, navigate people-related challenges, and ensure a consistent, fair, and high-performing employee experience. As a key member of the Talent & Culture team, the Business Partner acts as a trusted advisor and coach-supporting Directors through employee relations, performance management, and organizational growth. This role ensures that people strategies are well-designed, hold true to our values, and are effectively executed consistently as the company scales.

Responsibilities

• Employee Relations & Director Support
• Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations
• Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance
• Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes
• Identify patterns or trends in employee relations and proactively recommend solutions
• Performance Management & Accountability
• Partner with leaders to strengthen performance management practices, including goal setting and clear expectations
• Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions
• Support performance calibration processes to ensure consistency and fairness across teams
• Help evolve performance frameworks, tools, and processes to support a high-performance culture
• Leadership Coaching & Support
• Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions
• Coach Directors on effective communication, empathetic straight talk, and employee development
• Organizational Health & Effectiveness
• Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities
• Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification
• Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively
• Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change
• Facilitate team interventions, feedback sessions, or alignment workshops as needed
• Talent & Culture Program Execution
• Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development
• Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools)
• Ensure consistent application of policies, practices, and expectations across teams
• Compliance & Risk Mitigation
• Ensure employee relations practices align with company policies and employment laws
• Partner with the Talent Operations Generalist on complex or high-risk situations
• Maintain thorough documentation and ensure consistency in decision-making
• About Access
• Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
• About You

Requirements

• 5+ years of experience in HR, People Operations, or HR Business Partner roles
• Strong experience in employee relations, performance management, and Director coaching
• Working knowledge of employment laws and best practices (multi-state experience preferred)
• Proven ability to influence and coach leaders at multiple levels of the organization
• Strong judgment and ability to navigate complex, sensitive situations with discretion
• Excellent communication and relationship-building skills
• Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy
• What Success Looks Like
• Directors are confident, capable, and consistent in handl

Benefits

Additional Information

Access Your Potential. Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life-while having a lot of fun doing it. We're looking for a Talent & Culture Business Partner to join our team! This is a remote role with occasional travel for leadership meetings, so we're looking for someone who is comfortable engaging in person when needed.

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