Executive Assistant

About the role

LSH Auto is seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative support to our managing director & senior management team. The successful candidate will play a vital role in ensuring the efficient running of day to day operations, managing correspondence and scheduling meetings. This is an excellent opportunity for a detail oriented professional to contribute to the smooth functioning of a dynamic automotive company. Salary: £33,000 - £35,000 (dependent on experience) Key Responsibilities Provide full diary management support to the Managing Director and, where required, members of the Senior Leadership Team, including complex scheduling, meeting prioritisation and conflict resolution. Arrange internal and external meetings, including leadership meetings, board-style meetings, retailer meetings, partner meetings, supplier meetings, manufacturer-related activities and ad hoc business reviews. Coordinate meeting rooms, hospitality, refreshments, technology requirements, visitor arrangements, attendee lists, room layouts and supporting materials. Prepare and circulate agendas, meeting papers, briefing notes, presentation packs and supporting documents. Attend selected meetings to capture notes, decisions and action points, then follow up with relevant stakeholders to ensure progress is made. Provide broad administrative support to the Managing Director and Senior Leadership Team, including drafting, proofreading and formatting correspondence, reports, letters, presentations and internal communications. Maintain organised records, files, contact lists, trackers, key documents, business updates, operational follow-up notes and executive administration materials. Support selected customer correspondence on behalf of the Managing Director, including acknowledgements, updates, follow-up communications and complaint tracking. Liaise with internal teams to obtain information, chase responses and ensure customer, complaint and stakeholder matters are followed through to conclusion. Escalate sensitive, confidential or high-risk matters appropriately, maintaining a professional and customer-focused approach at all times. Organise UK and international travel, including flights, hotels, transport, itineraries, travel packs, accommodation, hospitality and logistics for visiting executives, partners and stakeholders. Process expense claims accurately and promptly, and support senior leaders with mileage, bookings, travel administration and approvals. Proven experience as an Executive Assistant or similar administrative role. Excellent organizational and time-management skills. Strong written and verbal communication abilities. Ability to manage multiple priorities and work under pressure. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Discretion and confidentiality in handling sensitive information. Ability to coordinate complex schedules and travel arrangements. Strong interpersonal skills and a professional attitude. Benefits Include: - Refer a friend scheme - up to £1000 - Funded ongoing training and development - Platinum Plus Rewards Scheme - Colleague Car Purchase Scheme - Eye care Vouchers - Life Assurance (4 x annual salary) - 31 days holiday (including bank holidays), rising to 38 days with length of service - Wellbeing Support - Company Pension

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