Senior IT Engineer

External

Pindropsecurity · Remote

Full-timeRemoteToday

AzureBashComplianceConfluenceDNSDocumentation

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About the role

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. We're hiring for a Senior IT Engineer in Atlanta, Georgia. In this role, you'll help scale and strengthen Pindrop's internal IT infrastructure, employee technology experience, automation capabilities, and enterprise systems as we continue to grow.

Requirements

You are inherently driven to anticipate operational issues early and execute durable, long-term technical solutions.

You are able to seamlessly translate sophisticated technical infrastructure concepts into clear, digestible guidance for non-technical stakeholders.

You are highly comfortable navigating ambiguity, taking deep personal ownership of project outcomes, and driving execution from day zero.

You are exceptionally curious and naturally motivated to stay current with rapidly evolving enterprise IT infrastructure, SaaS ecosystems, and security trends.

You are a trusted team partner who builds cross-functional alignment and raises the operational bar through active mentorship and standard documentation.

You are grounded by a clear bias toward action, executing results with thoroughness, and delivering a measurable business impact.

Your skill-set

5-8+ years of progressive experience working in IT engineering, advanced systems administration, or modern corporate infrastructure roles.

Deep technical expertise in macOS environments paired with a strong operational knowledge of Windows client ecosystems (we are predominantly Mac but leverage Active Directory and maintain Windows laptops) .

Strong administrative experience with Identity & Access Management platforms (e.g., Okta, Active Directory, Azure AD) alongside enterprise MDM suites (e.g., Jamf, Intune).

Advanced troubleshooting and diagnostics capabilities across corporate hardware, OS configurations, core network routing protocols (DNS, DHCP, VPNs, firewalls), and SaaS tools.

Verifiable proficiency with scripting and code-driven automation using languages like Python, Bash, or PowerShell to eliminate manual help desk toil.

Prior experience configuring and maintaining core corporate SaaS ecosystems at scale (e.g., Google Workspace, Slack, Jira, Confluence).

Practical familiarity with endpoint security baselines, identity governance frameworks, and audit compliance requirements.

Proven track record supporting and scaling secure access for highly distributed, remote-first technology organizations.

Senior IT Engineer

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