Inside Sales Engineer - HVAC/R International

About the role

HVAC/R International is a leading Master Distributor for Dunham-Bush USA, supporting customers across Florida, Latin America, and the Caribbean. With over 100 years of combined industry experience, our team is known for its expertise , strong customer relationships, and commitment to delivering high-quality HVAC solutions. Founded in 2002, we've played a key role in driving the growth of the Dunham-Bush brand, including a joint venture to bring manufacturing back to the U.S. Today, we continue to build on that momentum with a fast-paced, collaborative environment where employees have the opportunity to learn, grow, and make a real impact. If you're looking to join a company with deep industry roots, strong leadership, and exciting growth opportunities, HVAC/R International is the place to build your career. Role : Inside Sales Engineer Reporting directly to the Sales Manager, the Inside Sales Engineer supports day-to-day sales operations by partnering closely with Sales Engineers to drive business success. This role is responsible for managing inbound inquiries, gathering key project and customer information, and assisting with a wide range of sales-related activities. The ideal candidate is highly organized, responsive, and collaborative, with a strong ability to support technical sales efforts in a fast-paced environment

Responsibilities

• Serve as a technical advisor and product expert throughout the HVAC sales process.
• Collaborate with Sales Engineers and customers to understand project requirements and recommend appropriate solutions.
• Utilize selection software and technical tools to identify and propose optimal HVAC systems based on project specifications and site conditions.
• Prepare detailed proposals, submittals, and performance documentation to support sales efforts.
• Deliver technical presentations and product demonstrations to customers, contractors, and consultants.
• Provide pre-sale and limited post-sale support, including product guidance and troubleshooting.
• Assist with pricing, quoting, and ensuring accurate product configurations.
• Partner with engineering and product teams to develop custom solutions when needed.
• Maintain accurate records of customer interactions, proposals, and feedback.
• Stay current on industry trends, codes, and emerging HVAC technologies.

Requirements

• Bachelor's degree in Mechanical Engineering, HVAC, or a related field.
• 1-3 years of experience in HVAC applications, technical sales, or sales support.
• Strong technical knowledge of HVAC systems and commercial/industrial applications.
• Familiarity with HVAC design principles, building specifications, and relevant standards (ASHRAE, AHRI, etc.).
• Proficiency with HVAC selection/software tools and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally.
• Strong problem-solving skills and ability to develop effective, customer-focused solutions.
• Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment.
• Experience in HVAC manufacturing or working with sales/distribution channels is a plus.
• Estimated compensation : $68,000-79,000/yr with flexibility based on experience and skills.

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