Reservations Associate
External
Accorhotel · Guwahati, IndiaPrepare for this interview
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About the role
Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Responsible for ensuring that all reservation filing and correspondence is carried out daily. Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events. Skills- CRM software Salesforce Negotiation Relationship Management Microsoft Office Suite Event Planning Market Analysis
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