▪ Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
▪ Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
▪ Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
▪ Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques
▪ Assist Leads, Senior Associates, and Managers in training entry level associates
▪ Assist with loss prevention efforts by providing proactive customer service
▪ One or more years of customer service and/or retail experience p referred
▪ Demonstrable passion for the Nike brand
▪ Able to perform basic math functions, including addition, subtraction, multiplication and division
▪ Able to effectively communicate in verbal and written English (or other relevant language)
▪ Able to accomplish multiple tasks in a fast-paced environment
▪ Able to work effectively with others in a team-oriented environment and provide excellent customer service
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Description
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
We at Nike Factory Store Wembley have 40 hour per week opportunities available! These are fixed term roles until early September 2026 .
Availability Required:
Fully Flexible
Able to work Weekends - Saturday & Sunday
Work Bank Holidays
As our Nike Store Athlete (Retail Assistant) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.
Nike · Wembley, London