Broker Relations Liaison (Pasco or Hernando Counties)

About the role

Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care. We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients. Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors. We are seeking a Broker Relations Liaison to maintain and develop our broker network and sales channels in the northern Greater Tampa Bay area. In this role you will be responsible for networking, outreach, and quarterbacking of the placement of our strategic broker partnerships to our existing clinics, as well as kickstarting strategy implementations at new locations in the territory. In this position, you will have the opportunity to shape the strategy for brand awareness, and drive the metrics and leading indicators that ensure excellence in all aspects. Leveraging our partnership with Tampa Bay General Hospital, you will maximize our community presence and help us to continue our mission in providing the best healthcare in Greater Tampa Bay.

Responsibilities

• Broker Relationship Management: Work alongside our broker partners to establish and maintain relationships with brokers and agency partners.
• Broker Education & Training: Conduct educational sessions, workshops, and webinars to inform brokers about the organizational updates and changes.
• Support Broker Sales & Referral Activity: Collaborate with brokers on strategic initiatives to increase patient referrals and expand the company's presence in the senior healthcare market.
• Community Outreach & Event Coordination: Plan and execute broker-focused events, such as appreciation luncheons, informational sessions, and joint community outreach activities.
• Compliance and Regulatory Adherence: Ensure all broker interactions and educational activities comply with Medicare regulations and company policy.
• Increase Brand Recognition: Work closely with broker and payor partners to maximize the reach of the Greenbrook Medical and TGH Senior Center brands.
• Activity Tracking and Follow-through: Document broker interactions, referral activity, and event outcomes in HubSpot, and follow through on commitments made to broker partners.
• Accountabilities
• Broker Referral Volume: Responsible for broker-sourced patient referrals in your assigned region.
• Broker Engagement & Relationship Depth: Maintain an active book of broker and FMO relationships, including key strategic partners. Cultivate depth across the network through consistent outreach, education, and follow-through.
• Data Quality: Maintain accurate and current records of broker activity to provide visibility into channel performance and inform strategic decisions.
• Strategic Feedback: Surface field observations - broker objections, competitive intelligence, market dynamics, event performance - to inform campaign strategy, materials, and territory planning.
• About You
• Experience: Experience in field sales and network marketing. Ideally someone who has experience maintaining and maximizing strategic partnerships that build sales leads.
• Education: Bachelor's degree not required but highly recommended.

Requirements

• Strategic thinker with the ability to solve complex problems, make smart trade-offs, and provide actionable feedback.
• Exceptional communication skills, both written and verbal, as well as strong EQ with diverse stakeholders (e.g. FMO leadership, brokers, patients

Benefits

Additional Information

We have 2 job postings for this role. One is based in the North region (Pasco/Hernando/Citrus counties), another in the South region (Hillsborough/Pinellas counties). Please apply to only one.

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