Senior IT Engineer - User Experience

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15000 Valmont Plaza Omaha Nebraska 68154 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today . We are the modern workforce . Are you ready to move the world forward? Apply now. Role Overview The Senior IT Engineer - Endpoint Experience is a hands-on senior engineering role responsible for designing, implementing, and continuously improving Valmont's enterprise endpoint management platforms. This position owns the end-to-end device lifecycle across Windows, macOS, and mobile environments-including provisioning, compliance, patching strategy, automation, and performance optimization-using Microsoft Intune and Tanium. You will operate as a platform owner, driving measurable improvements in device health, security posture, and end-user experience at scale across a global environment. This role is best suited for engineers who: Prefer building and optimizing platforms over repetitive support work Thrive in large-scale, distributed enterprise environments Are motivated by measurable outcomes and operational impact It is essential to embody Valmont's core values of Passion, Integrity, Continuous Improvement, and Delivering Results while cultivating a workplace where employees feel valued, trusted, understood, and respected. Essential Functions: This position reports to the IT Manager, User Experience, and has no direct or indirect reports. Potential travel requirements, both domestic and international, including overnight stays. Willingness to comply with international travel regulations and requirements, including immunizations, in the case of international travel. Collaborate with infrastructure, security, service desk, and business teams to ensure stable, secure, and reliable end-user computing services that support business objectives and operational needs. Lead the design, deployment, configuration, monitoring, and maintenance of desktop engineering standards, endpoint management processes, and automation that align with enterprise policies, security requirements, and best practices. Develop and maintain functional documentation that detail standard operating procedures, troubleshooting techniques, and solutions. Serve as a technical Subject Matter Expert (SME) to internal teams and external solution providers to evaluate, design, and implement endpoint management capabilities that improve security, standardization, and operational efficiency. Participate as a Subject Matter Expert (SME) in Major Incident Management Responses to Business Impacting Events and summarize, report, and implement process improvements. Advise, implement, and execute all activities related to continual service improvement processes. Provide guidance and leadership to the User Experience team. Partner with stakeholders to understand end-user computing requirements, prioritize service improvements, and align endpoint capabilities with business needs. Develop and deliver reporting on endpoint compliance, device health, deployment status, and service performance to support operational decisions and continuous improvement. Administer and optimize endpoint management platforms, including Microsoft Intune and Tanium, to provide real-time visibility, patching, software deployment, configuration enforcement, compliance reporting, and proactive remediation across the device estate. Responsible for properly tracking and documenting all system problems, changes, and problem resolutions using the company's ITSM system. Responsible for properly tracking and documenting all project plans, scheduling, progress, changes, and problem resolutions using the team Project Management tooling. Foster strong cross-functional partnership with Infrastructure, Security, IT Operations, and Business teams to support consistent, secure, and scalable endpoint services. Create and maintain technical documentation for endpoint standards, deployment processes, software packages, support procedures, and platform changes. Other Important Details about the Role: Maintains a degree of self-directed activity. Deliver expert desktop engineering and endpoint management support for Windows, macOS, and mobile devices, including provisioning, configuration baselines, patching, software packaging, performance troubleshooting, and lifecycle management. Engineer and maintain modern desktop management capabilities, including operating system deployment, software p