Global Security Operations Center (GSOC) Operator
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Responsibilities
- Monitor for, and respond to, physical security incidents.
- Collaborate with Risk Intelligence, IT, and InfoSec to respond to incidents.
- Notify incident commanders and escalate incidents per protocol
- Participate in regular training and exercises for incident response.
- Collaborate with the Security Systems team to report malfunctions and conduct troubleshooting.
- Maintain a culture of customer service excellence.