The Creative Studio within the Multichannel Commerce & Fulfillment organization is the central creative team supporting the portfolio of externalized supply chain products across Amazon Supply Chain Services. The team focuses on building brand awareness, recognition, acquisition and engagement within Multichannel Fulfillment and supply chain services globally. The team builds and owns the global brand and the creative expression throughout the customer journey. We work closely with our global marketing teams and customer insights partners to test and creative, ensuring our design solutions resonate with the target audience. We have high standards and strive to continuously raise the bar across all creative elements.
Requirements
Have an available online portfolio
Knowledge of mobile and web design patterns and accessibility standards
Have an online portfolio demonstrating strong visual design skills and advertising experience across a range of media and platforms, along with work that reflects your design process
3+ years' experience in a creative role, either in-house or at a creative agency
3+ years' experience with brand design, art direction, and design systems
3+ years hands-on UI design experience for digital products (web, mobile, or enterprise applications)
Expert proficiency in Figma (required) including component libraries, prototyping, and design system management. Working knowledge of Adobe Creative Cloud for production workflows
Demonstrated experience building and maintaining design systems at scale
Experience building, executing and
Additional Information
The Visual Designer will have a passion for creative development and execution, with proven expertise in building scalable design systems and UI component libraries. The ideal candidate is a detail-oriented, highly collaborative, and versatile creative who transforms business goals into world-class designs across digital products and marketing touchpoints. They will develop deep knowledge of Amazon's supply chain services, brand guidelines, and design tenets. This systems-oriented designer excels at collaborating with stakeholders to understand customer pain points and create exceptional omni-channel content - from product interfaces and design system assets to marketing campaigns, sales collateral, in-person experiences, and video storytelling. They have a proven ability to synthesize complex concepts into simple storytelling that resonates with customers. The ideal candidate approaches projects with a holistic, systems-thinking mindset, demonstrates high ownership and integrity, thinks critically as a problem solver, leverages data to validate design decisions, and stays current with industry trends.
Key job responsibilities
Design Execution & Creative Development
- Own the design queue and end-to-end creative development for medium-complexity campaigns-from concept through production-across digital, social, OOH, on-platform ads, direct mail, experiential, and external partnerships
- Create original concepts and deliver design solutions where strategy is mostly defined, with guidance from Art Directors and Creative Directors; escalate trade-offs requiring senior input
Design Systems & UI
- Design, build, and evolve scalable design system libraries in Figma (component variants, auto-layout, design tokens), ensuring consistency across digital products and platforms
- Apply UI design principles-visual hierarchy, spacing systems, responsive layouts, interaction states-and maintain visual accessibility standards
Brand & Art Direction
- Support campaign art direction from concept to production; develop and strengthen brand assets, style guides, and usage standards across diverse categories and customer-facing touchpoints
- Ensure design accuracy and adherence to brand tone, Amazon templates, and style guidelines on all deliverables
Strategy, Data & Innovation
- Support strategy execution and client needs as defined in the creative brief through creative ideation and campaign development
- Leverage experimentation and performance data to inform design decisions and validate solutions
- Identify emerging culture, design trends, and digital innovations to drive creative excellence
Stakeholder Engagement & Communication
- Present design work to stakeholders and cross-functional partners (up to director level); build trust through active listening and diverse perspective gathering
- Collaborate with global marketing teams, localizing creative where necessary
- Provide and manage design documentation, specifications, style guides, and training materials
Operational Excellence & Mentorship
- Optimize creative workflows and operational processes to improve team efficiency
- Identify and mitigate risks in design deliverables, escalating to senior leads when needed
- Contribute to team-level initiatives that improve creative standards; begin mentoring junior designers and sharing best practices
Amazon.com · New York, NY