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Account Manager - SME

External
Radiuslimited logoRadiuslimited · Crewe, UK
Full-timeOn-site4d ago
CRMPayroll
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Benefits

25 days holiday + bank holidaysAnnual salary reviewPension planLife assuranceEmployee fuel card schemeElectric Vehicle salary sacrifice schemeEmployee assistance programme24 hour wellness and healthcare assistance via 'Help@Hand' by UnumTime off for fertility treatment and in the event of pregnancy loss'Cycle to work' schemeAnd of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.Still Curious?If you feel we are a good match for each other, you can apply online now!If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com .Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.#LI-SC1If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.comDiversity, Equality & Inclusion at RadiusOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.We also offer:Global Female Health Policy & Female Health ChampionsPregnancy Loss and Fertility Treatment PoliciesEndometriosis Friendly Employer (UK)Women-focused gym & female health eventsMental Health First AidersDisability Confident Committed Employer (Level 1)Race at Work Charter signatoryProud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.Give as you earn scheme (payroll giving) and match fundingNext StepsIf you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly.We reserve the right to close a vacancy bHealth insurance

Additional Information

The role of Account Manager - SME is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention of our fastest growing areas in the business. This role is office based in Crewe, and you'll be a part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Retentions Manager. Your key responsibilities day to day will be... Making daily calls to aligned customers Retain and renew customer contracts Upselling into customer accounts Driving cross-company referrals Developing learning of Radius' product portfolio with the ability to fully explain features and benefits of our products. Working closely with key partners across the major networks. After-sales service to ensure customers are satisfied. Using various CRM systems to extract data from and keep them up to date Common trend analysis 5 GCSE passes A-Level or equivalent 2+ years in a customer-facing environment (preferably Sales) Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you'll also have access to our competitive reward and benefits package.

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