Perform Epic-related consulting and administrative computer services for Nordic clients
Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems
Mentor client project teams as necessary in project and system build strategy
Track and document risks and issues
Analyze and document workflows
Work closely with project leadership, including documentation and facilitation
Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions
Lead meetings regarding project status and on-going work-product coordination
Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client's statement of work
May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers
Requirements
All consultants must possess at least one Epic certification
Minimum two years' work experience as an Epic Principal Trainer or Instructional Designer after certification
Multiple certifications preferred
Some project management experience is preferred
For project management/leadership roles, PMP strongly preferred
Strong communication skills, written and verbal
Highly organized, able to multi-task as well as maintain intense focus on individual tasks
Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product
Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:
Adapt quickly to new work environments
Work successfully with different teams and co-workers
Client workplace rules and regulations
Varying travel and living arrangements due to project location changes
Aptitude for mentoring and guiding others
Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values
Very high degree of professionalism
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Additional Information
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Senior Consultant
A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity.
Nordic · US