Dental Assistant

About the role

-Assist the Dentist during dental treatments and procedures -Anticipate the requirement of the dentist -Ensure the comfort of patient through the treatment -Disinfect and sterilize instruments and equipments -Perform general housekeeping to ensure cleanliness of treatment rooms -Maintain appropriate levels of supplies in treatment room -Prepare materials, dental instruments, and equipments as required -Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk -Responsible for the reception of all visitors, patients and callers to the Clinic and create a professional and welcoming image for the clinic -Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media -Responsible for updating patients' information and sending reminders for dental treatment -Responsible for collecting patients' feedback forms and handling patient feedback -Prepare, manage and monitor cases being sent to and received from the lab(s) -Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels -Manage the social media account(s) of the clinic to create awareness of the clinic -Ensure the Front Desk at the Clinic provides optimal level of service -Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic -Any other tasks assigned by the Clinic IC(s) / Management.

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Company Intel

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