Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution. May also partner/communicate with other internal/external customers/plans.
Location:
This position is hybrid in Nashville, TN, full time (40 hours/week) Monday-Friday 8am-5pm
Responsibilities
Prepares and reviews test data and test matrices for system changes
Develops test matrices to accurately reflect changes and details expected outcome
Executes test cases and evaluates test results for errors
Reports problems through appropriate channels and suggests corrections for a successful implementation
Utilizes internal and external software necessary to support testing and development of skills
Researches and documents system problems and assists in their resolution
Reviews and completes various daily reports to ensure system is performing as expected
Prepares written reports and analysis, including recommendations pertaining to system functionality
Utilizes internal and external applications for technical research of system issues
Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications
In addition, assists customers and testers with issues that arise both in production and during testing
To Qualify for This Position, You Will Need:
Required Education: High School Diploma or equivalent
Required Work Experience: 2 years of experience working in related processing support systems
Required Skills and Abilities: Basic business math skills. Strong verbal and written communication skills. Related systems support knowledge. Strong research and analytical skills. Attention to detail.
Required Software and Tools: Microsoft office
We Prefer That You Have The Following:
Preferred Education: Bachelor's degree-in Business, Healthcare, Information Technology, or other job related field
Preferred Software and Other Tools : Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center
What We Can Do for You:
401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave - the longer you work here, the more you earn.
Nine paid holidays.
On-site cafeterias and fitness centers in major locations.
Wellness programs and healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
Incentive Plan.
Merit Plan.
Continuing education funds for additional certifications and certification renewal.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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Ourhrconnect · Nashville, TN