Distributes daily work assignments to staff and coordinates staff calendar and scheduling for paid-time off, weekend, and holiday coverage to maintain optimal staffing levels.
Performs interval departmental audits, and oversight of on-going processes that support the department's established performance improvement plan.
Prepares and actively participates in mandatory scheduled meetings: Care Management leadership team meeting; staff meetings; one-to-one staffing rounds, inter-departmental length of stay/disposition meeting, utilization review committee meeting, and multidisciplinary team meeting.
Assists with development and maintenance of departmental policies and procedures.
Provides direction, assistance and caseload coverage for the department in absence of the manager or staff shortages.
Requirements
Baccalaureate Degree required
BSN or Master's Degree in health related field preferred
Current Georgia Registered Nursing (RN) license required
Current American Heart Association (AHA) Basic Life Support (BLS) card required
Two (2) years' experience as Utilization Reviewer/Care Coordinator with knowledge of third party reimbursement requirements required
Certified Case Manager (CCM) preferred
Knowledge of Case Management practice as demonstrated by at least one (1) year CM/UM/QM experience preferred
Proficiency with database spreadsheet, and word processing programs.
Ability to effectively manage multiple tasks, activities, and responsibilities.
Ability to demonstrate supervisory support to line management, toward promoting and establishing self-directed teams.
MUST BE AVAILABLE TO WORK NIGHTS
Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.
Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.
Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:
Health & Wellness: Medical,
Benefits
Health insuranceFlexible schedule
Additional Information
Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.
Job Summary
Gmh · Main Grady Campus (downtown Atlanta)