Director, Oncology Clinical Educator - West Coast

About the role

The Oncology Clinical Educator will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Syndax as we continue to support our FDA approved therapies and bring our pipeline of therapies to market. In this role, the Oncology Clinical Educator (OCE) will be responsible for providing clinical education utilizing approved materials primarily focused on education to oncology patient care teams, including nurses, nurse navigators, pharmacists, and other advanced practice providers (APPs), such as Nurse Practitioners and Physician Assistants. As Syndax brands grow and utilization expands, the OCE may also spend time providing education to physicians. OCEs will be a trusted educational resource for treatment team members to better understand various aspects of treatment with Syndax Oncology brands. OCEs will help HCPs and their staff understand Syndax Oncology brands through education and approved resources in a defined geographic region. The OCE will serve as the strategic education leader across academic and community oncology accounts. The OCE will analyze account dynamics to gain a deep understanding of customer educational objectives and customer clinical challenges. The OCE will use these insights to develop strategic educational plans. The OCE will determine which approved tools will best engage accounts, monitor the changing market educational needs/clinical trends, and compliantly collaborate with internal/external partners to build/execute plans that support the education needs. The OCE will also play a key role working with various advocacy groups that support the education of patients. The OCE will be a trusted clinical resource for their regional colleagues and will collaborate with Commercial Learning & Development and their regional leader to enhance sales-training initiatives and improve clinical competencies of the field staff. As part of the Customer Engagement team, the OCE is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines and Syndax policy. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. OCEs will report directly to the Senior Regional Director, Oncology Clinical Educator.

Responsibilities

• Build external relationships with key treatment team members (RN, NP, PA, Pharm.D., Nurse Navigators) within their region
• Develop and maintain a strategic regional plan that meets customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights
• Educate customers on disease state awareness and unbranded topics pertinent to the disease states worked in
• Educate customers on the clinical profile of products including but not limited to clinical benefits and administration requirements
• Provide education programs through 1:1 or group presentations, and/or formal presentations
• Participate in advocacy initiatives that support the education of patients
• Master all aspects of the clinical and administrative profile of new cancer medications
• Understand, translate, and communicate relevant clinical education topics to diverse audiences
• Utilize strategic questioning and actively listen to routinely document and share clinical insights from customer engagements that take place within accounts or at national, regional, and local meetings
• Utilize clinical insights to shape local education strategy and build strategic account educational plans
• Attend and provide clinical information and/or presentations at national, regional, and local meetings
• Provide staff support, as appropriate at exhibit booths and displays as required
• In collaboration with supervisor develop, implement, and document performance and development plan
• Participate in select cross-functional projects
• Perform all administrative requirements in a timely, accurate and compliant manner (e.g., expense reports, documentation of activities)
• Provide national, regional and local support to clinically enhance sales training initiatives and improve clinical competencies of field personnel in partnership with Commercial Learning and Development
• Stay current in clinical developments related to specific disease states
• Develop and maintain advanced presentation skills to facilitate effective communication
• Document all interactions, clinical insights, and customer profile information as directed
• Attend clinically relevant meetings for personal/professional development
• Maintains the highest l

Benefits

Additional Information

Syndax Pharmaceuticals is looking for a Director, Oncology Clinical Educator - West Coast At Syndax, we are determined to realize a future in which people with cancer live longer and better than ever before. Syndax Pharmaceuticals is a commercial stage biopharmaceutical company developing an innovative pipeline of cancer therapies.

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