Director - Design Leader, Kyndryl Vital India

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. As the Director and Design Leader for Kyndryl Vital India , you'll build and lead a team of designers, researchers, and creative technologists to envision and break-through concepts into complex problems. You'll lead Kyndryl Vital customer engagements, guide the team, and provide insights, ideas, and leadership at the CEO level. You'll partner with Kyndryl business and account leaders, technical strategists, customers, and Kyndryl's alliance partners to define problems, imagine solutions and service blueprints, and enable all to bring these solutions to life. You'll work with Kyndryl Vital India leaders to identify high-potential customer projects, and you will constantly look for more ways to add value to our customer's businesses. We're in start-up mode, so you'll have much influence over the ways of working locally and globally. You'll play a critical role in realizing the promise of Kyndryl Vital by building a team of innovative experience designers, researchers, and creative technologists. In addition, you'll be a critical leader in Kyndryl's design- and co-creation-led transformation. You'll join a network of fellow global Kyndryl Vital Leaders where you can learn from each other, develop best practices and build the program together. You'll also have support from a global leadership team. But that's not all! You'll join a design leadership community at Kyndryl that is creative, inspired and focused on realizing the promise of design as a force for transformation. We love what we do here and want you to join us! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Requirements

• Required Skills:
• A track record and portfolio of design leadership, including craft, strategic thinking, creative leadership, customer engagement, and inventive solutions in a variety of contexts
• Experience working at the C-Suite and CEO levels
• 15+ years in human-centered design, design research, design strategy, and service design with Degree in Design.
• Lead multi-discipline teams through a service design and blueprinting engagement, resulting in experience-based roadmaps that enable technologists to dig more deeply into solutions
• Track record of team design, recruiting and management
• Preferred Skills:
• Design Degree (M/BDes, MFA/BFA, HCI, Interaction Design)
• Being You
• What You Can Expect
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen you

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