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Governance Strategy Operations Manager - TikTok Platform Responsibilities, Business Governance

External
TikTok logoTiktok · San Jose, CA
Full-timeOn-site5d ago
ComplianceCross-functional CollaborationData AnalysisRisk ManagementSAFe
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Responsibilities

  • Develop, maintain, and continuously optimize governance standards and enforcement frameworks for global business scenarios, balancing compliance requirements, business objectives, and user experience.
  • Conduct investigations and analysis of policy-violating content, risky behaviors, abnormal accounts, and emerging ecosystem risks; identify root causes and propose scalable governance solutions.
  • Design and improve governance strategies and enforcement mechanisms for content, accounts, business entities, and related ecosystem activities to strengthen platform risk management capabilities.
  • Partner closely with Product, Engineering, Algorithm, Moderation, Operations, Legal, and Policy teams to translate governance standards into executable review guidelines, operational processes, and product capabilities.
  • Monitor governance performance through data analysis and business feedback, establish measurement frameworks, and drive continuous iteration of governance policies and strategies.
  • Improve consistency, accuracy, and efficiency across both human review and automated enforcement systems through operational optimization and policy refinement.
  • Lead or support high-priority governance initiatives and risk mitigation projects, developing solutions for complex and emerging business challenges.
  • Stay informed on industry trends, regulatory developments, and evolving risk patterns to proactively strengthen governance frameworks and ecosystem protections.

Requirements

  • Bachelor's degree or above.
  • 2+ years of experience in Trust & Safety, Content Moderation, Policy Operations, Risk Control, Platform Operations, or related fields.
  • Strong analytical and problem-solving skills, with the ability to translate complex issues into scalable solutions.
  • Excellent communication and cross-functional collaboration skills.
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
  • Data-driven mindset with strong attention to detail.
  • Fluency in written and spoken Chinese is needed to manage stakeholders in China market
  • Experience in content governance, business integrity, platform governance, or risk management within internet companies.
  • Experience collaborating with Product, Engineering, Algorithm, or Moderation teams on policy implementation and enforcement initiatives.
  • Familiarity with content moderation workflows, governance policies, or risk detection systems.
  • Job Information
  • [For Pay Transparency] Compensation Description (annually)
  • The base salary range for this position in the selected city is $93600 - $220400 annually.
  • The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
  • For Los Angeles County (unincorporated) Candidates:
  • Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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