Fitness Program Manager I

About the role

Love helping people feel their best-without sacrificing your own work-life balance? Join HealthFitness and make a meaningful impact every day in a supportive, member-focused environment. We're hiring a full-time (40 hrs/week) Fitness Program Manager I at our client site in Alexandria, VA -a vibrant community clubhouse featuring group exercise classes, strength and cardio equipment, and a basketball court. 🕒 Schedule 40 hours/week, Monday-Friday Shifts vary between 4:45 AM - 11:00 PM (opening, mid, and closing coverage) ✨ What Sets This Role Apart ✅ Real work-life balance Consistent Monday-Friday schedule ✅ No sales pressure No quotas or pushy expectations-just focus on member experience ✅ Grow your earning potential Opportunity to earn additional income through personal training (based on demand, sessions completed outside scheduled hours) ✅ Strong, well-rounded benefits Comprehensive benefits package Free CEUs to support your growth 📚 Paid time off + volunteer time 🌱 Free parking 🚗 And more! 🌟 You'll Be a Great Fit If You: Demonstrate professionalism, reliability, and strong ownership of day-to-day operations Are motivated to grow and enhance onsite fitness programs and member engagement initiatives Thrive in a role balancing front desk support, staff supervision, and program oversight Build strong relationships with members, client partners, and team members Are passionate about creating a welcoming environment ❤️ The Impact You'll Make You'll play a key role in creating a welcoming fitness environment and helping members take meaningful steps toward better health-through programs, engagement, and everyday interactions that make a difference. Ready to build a career where you can do great work and have a life outside of it? Apply today. Responsible for managing and directing all operational aspects of an on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports. Key Accountabilities Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards. Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures. May leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status. Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced. Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality all data collected in accordance with HealthFitness requirements. Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines. Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to