OtC Specialist

About the role

Manage the day-to-day accounting operations within area of responsibility. Job Description Ensure accurate and timely cash application and booking of inter-company wire transfers. Collaborate with the local team to effectively resolve payment discrepancies. Prepare and distribute account statements and collection letters to customers. Process customer write-offs and refunds with precision. Entering complaints into the system; supervising their timely resolution. Monitor overdue invoices and escalate unresolved accounts to relevant teams as needed. Generate detailed analytical reports and perform monthly financial reconciliations. Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system. Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy. Updating FX rates, netting rates and closing rates. Providing data consulting in support of business and IT to improve internal database systems. Attending to any queries from external and internal stakeholders. Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency. Organizing supporting documents in sharepoint for audit purposes. Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use. Perform additional tasks or responsibilities as assigned. What You Know Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience) Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO Experience in working with iScala and power BI will be a plus Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW) Strong understanding of the order-to-cash cycle, master data management and related financial processes Excellent communication and interpersonal skills, with the ability to liaise with both internal and external. High attention to detail and accuracy in processing orders, invoices and master data maintenance. Proficient in English communication (both verbally and in writing) Motivation with a willingness to learn and a can-do attitude