Program Asst(Meadowlands)

About the role

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: The program Assistant at The Salvation Army Mountberry and Meadowlands Adult Day Services is accountable to the Program Services Manager to provide excellent personal care to clients. Primary functions include providing care according to the established client care plan including all components of activities of daily living and supporting participation in recreational and therapeutic activities. The Program Assistant is required to perform their duties in a manner consistent with The Salvation Army's core values, ensure client safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to clients. Accountabilities: Client Services Provides for personal care in accordance with established policy, the client plan of care and within the scope of practice of a PSW or SSW Contributes to and follows a clan of care to meet clients' assessed needs. Is responsible for maintaining accurate and complete records of personal care delivered. Contributes to positive customer service with clients and their caregivers daily. Deals tactfully and courteously with all personas connected with the day programs in a positive manner. Facilitates communication in complex care issues to foster positive client outcomes. Establishes and sustains care in a manner that is client centered and fosters evidence-based best practice. Seeks direction from the Program Services Manager where clients' needs exceed experience of scope of practice. Observes, reports and records client conditions. Assists in maintaining an environment appropriate to meet clients' individual needs. Essential Duties: Toileting Provides through peri care following elimination of urine or feces. Follows toileting schedule as per care plan responds promptly to requests for toileting or change of incontinence products to prevent skin breakdown. Accurately and timely documentation is completed regarding all client care. Nutrition Records documentation of all meals presentation and any client/staff concerns about meals. Feeds as necessary considering clients' preference and dietary restrictions. Provides a safe and pleasant dining experience. Assist clients as required with individually wrapped portions of food, peeling oranges, eggs in shells, cutting meat etc. Ording daily and monthly meals as required, in compliance with dietary needs. Program Activity May conduct and assist with planned programs in response to individual and group needs and interests. Assist with the preparation of the program's physical environment and maintenance of the activity area. May be called upon to present online virtual programming. Contribute to the development, coordination of annual strategic long-range programs and fundraising initiatives. Complete and submit incident reports as required. If designated, manage program waitlist, and respond to referrals through the Health Partner Gateway. If suitability for a client participation is in question, report to Program Services Manager. May be designated to support Program Services Manager in completing intake interviews. May be designated to perform medication assistance duties and complete necessary related documentation. May be designated to maintain Accessible Transportation bookings for clients, may support students in completing this duty. May be designated to participate in Health and Safety Committee work including meetings and inspection completion and recording. Maintain knowledge of program virtual documentation and maintain the ability to submit documents to the current format. Leadership: Promote positive work environment and teamwork by following the Mountberry and Meadowlands Adut Day Service's policies and procedures. Mentor and guide volunteers at the program. Mentor and support placement students by providing a positive learning experience. Prioritize clients' needs. Financial Accountability: Ensures appropriate utilization of all supplies and equipment. Utilizes assigned equipment and supplies appropriately as per policies and procedures. Record and submit any donations or payments received as per S