Business Systems Analyst (BSA)

About the role

Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike. Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online - powered by an innovative, social media-first marketing strategy. Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion! The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner. ROLE OVERVIEW As a Business Systems Analyst on our fulfillment technology team, you will play an integral part in the development of our warehouse and supply chain technology that powers the core of the Fashion Nova business. You will interface with teams and systems that drive our operations and the core of our customer experience. Fashion Nova is in a hyper growth stage, with a substantial pipeline of development and software implementation projects. This role is key to our team's success in delivering solutions used across all aspects of the organization.

Responsibilities

• Define, and analyze existing processes to deliver business requirements and improvements across entire project and product life cycles, while making recommendations to management on opportunities for process improvements
• Elicit and document requirements from various levels of business users by determining operational objectives, goals, and constraints - Own the area's requirements and maintaining a strong relationship with business stakeholders and becoming a SME for the technology area
• Communicate changes, enhancements, and modifications to stakeholders so that issues and solutions are understood
• Work with technical development teams (ONSHORE AND OFFSHORE, IN-HOUSE AND THIRD-PARTY), program managers, and business stakeholders to scope, estimate level of effort and manage development
• Ensure all technical requirements are clearly defined to ensure the system is fit to deliver business value, is performant and resilient
• Support the development team in analyzing changes to data contracts and schemas
• Ability to translate technical issues in simple terms to business users - Some understanding of programming techniques and infrastructure, along with knowledge of the full software development and project management lifecycle
• Manage how system changes are deployed and responsible for supporting and training users on different systems|applications.
• Monitor adoption and efficacy of new systems, process, and tools to identify areas of opportunity; recommends mitigation actions and process improvements
• Ability to create test cases and scenarios as well as facilitate UAT sessions
• ROLE REQUIREMENTS
• BA|BS degree is required, with a minimum of four years in a System Analyst role with focus on Information Technology and Supply Chain Management
• Four plus years of technology experience working with warehouse management systems (PREFERRED HIGHJUMP AND/OR MANHATTAN ASSOCIATES)
• Knowledge of automation of warehouses - Sorters, put to light, WCS integrations, with emphasis in integrations with host systems, shipping tools, parcel carriers
• Knowledge of retail and|or eCommerce operations, specifically in the areas of ERP, and WMS
• Experience with using SQL
• Experience leveraging prototyping, modeling, and process flow tools
• Experience defining workflows and processes in a fast-paced, agile, distributed model
• Excellent communication and documentation skills
• Experience with the Atlassian Suite (JIRA, CONFLUENCE, ETCETERA) is a plus
• English, additional language(s) an advantage.
• Schedule of this position: Monday - Friday | Core business hours | Onsite
• Physical Demands
• The physical demands described here are representative of those that must be met by an Business Systems Analyst. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Sitting/Standing: Will be required to sit for extended periods while working at a desk, using a computer, and attending virtual meetings. Occasional standing may be required during in-person meetings or when visiting different departments.
• Walking: The role may require walking through the warehouse or office space to engage with associates, observe operations, or attend team meetings.
• Typing and Com

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